In this episode, Ben, Jordon, and Tessina dive into the issues in the dental insurance world, offering fresh strategies to help practices break free from PPO reliance. They explore key topics like mastering negotiation with insurance companies, the booming trend of dental membership plans, and how AI is reshaping claims processing. Tessina and Jordon share insights, including how membership plan patients spend more and say “yes” to treatment more often, while insurance often blocks patient care. The episode wraps up with actionable tips on educating patients and leveraging membership and warranty plans to boost practice success.

Time stamps

  • 00:03:23 – Is there any insurance companies out there that cannot be negotiated with?
  • 00:05:04 – What percentage of insurance companies are saying “we don’t negotiate”?
  • 00:13:33 – Recommendation to the dentists that are saying “How can we do what you’re doing”?
  • 00:18:11 – What are some membership plan updates that are helpful for dentists to know for 2025 and beyond?
  • 00:25:25 – 60% of patients don’t get treatment because of the cost. What are three things your practice could do to help with that patient mindset?
  • 00:30:11 – The patients that are not getting treatment done are PPO patients, and patients who have no insurance are saying yes to treatment. Why is that?00:32:23 Why is patient education important?

Resources

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